Terms of Service

1. Acceptance of Terms

By interacting with our platform, submitting your data, or speaking with our dedicated agents, you confirm that you are at least 18 years of age and possess the legal authority to enter into this agreement. You agree to comply fully with these Terms and all applicable local, state, and federal laws.

2. Description of Services & Service Model

Vooxentra LLC operates as an independent, authorized third-party telecommunications reseller, aggregator, and referral assistance platform.

• What We Offer: We provide a 24/7 centralized helpline and digital interface where consumers can receive personalized assistance comparing local internet, television, wireless services, and mobile plans (including postpaid options and packages with unlimited talk, text, and data options), alongside device upgrade assistance, billing support, and initial technical support guidance.
• Limitations of Scope: Vooxentra does not own, operate, or maintain any network infrastructure, cellular towers, or cable lines. Service availability, precise pricing structures, ongoing promotional timelines, equipment delivery, technical network uptime, and monthly statements are handled entirely and directly by the underlying service providers (e.g., AT&T, Spectrum, Verizon, Frontier, etc.).
• No Guarantees: While we strive to provide the most accurate up-to-date data, we do not guarantee specific provider plan availability, network speeds, or that a provider will honor an unadvertised rate at the time of your final processing.

3. User Responsibilities & Accurate Information

As a condition of using our free comparison and enrollment services, you agree to:

• Provide completely accurate, current, and truthful personal information (including your name, contact phone number, email address, billing details, and service ZIP code) required to run local availability checks and facilitate authorized provider system enrollments.
• Use our live helpline and website strictly for lawful, personal, or authorized business purchasing and support inquiries.
• Refrain from attempting to disrupt, reverse-engineer, damage, or interfere with the operational functionality of our website or automated network systems.

4. Intellectual Property & Trademark Protection

All core content, layout designs, proprietary text, and custom graphics created by Vooxentra LLC are protected under U.S. copyright and intellectual property laws.

All third-party corporate names, brand logos, service marks, and trademarks displayed or mentioned across our platform (such as Verizon, Xfinity, Spectrum, AT&T, etc.) remain the exclusive property of their respective corporate owners. Vooxentra utilizes these brand identifiers strictly under authorized reseller agreements or standard fair-use guidelines solely for descriptive, comparative identification purposes to assist consumers.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Vooxentra LLC, its officers, directors, employees, and master agent affiliates shall not be held liable for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of data, service interruptions, installation delays, billing disputes originating from the selected carrier, or network downtime arising out of or connected to your use of our platform.

Our total combined liability to you for any verified claim arising out of our consultation or order assistance services is strictly limited to the amount you paid directly to Vooxentra LLC to access our services (which is $0.00, as our platform is completely free to consumers).

6. Indemnification

You agree to defend, indemnify, and hold harmless Vooxentra LLC, its parent entities, affiliates, licensed distributors, and agents from and against any third-party claims, financial losses, liabilities, legal expenses, or damages resulting directly from your misuse of our website, fraudulent submission of information during the enrollment process, or violation of these established Terms.

7. Modification of Terms

We reserve the right to revise, update, or alter these Terms of Service at any time without prior individual notice. Any updates will become effective immediately upon posting to the website, as indicated by the "Last Updated" date at the top of this page. Your continued use of our helpline or website following modifications indicates your formal acceptance of the updated Terms.

8. Governing Law & Jurisdiction

These Terms of Service are governed by, interpreted, and construed in accordance with the laws of the United States and the State of New York, without regard to its conflict of law principles. Any legal actions or formal disputes arising under this agreement must be filed exclusively in the state or federal courts located in New York, NY.